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industry
insights

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If you’re looking for industry-specific insights, this is where you’ll find them. If you can’t find what you’re looking for, check out our How To series, which covers challenges common to many different industries.

Featured
asset management: why linear long-term planning isn’t the answer
asset management: why linear long-term planning isn’t the answer
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how to innovate while taking care of business as usual
how to innovate while taking care of business as usual
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this season’s car: how nailing the basics can turbo-charge customer service excellence
this season’s car: how nailing the basics can turbo-charge customer service excellence
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how Formula 1 can drive the water industry forward
how Formula 1 can drive the water industry forward
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it’s not all about the data - it’s about how you use it
it’s not all about the data - it’s about how you use it
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smarter data, connected thinking
smarter data, connected thinking
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creating a sustainable future for all
creating a sustainable future for all
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why building sustainability into everything you do is good for business
why building sustainability into everything you do is good for business
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adjusting your reality – when WFH becomes simply working
adjusting your reality – when WFH becomes simply working
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safer during a crisis? the surprising consequence of a crazy year
safer during a crisis? the surprising consequence of a crazy year
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how much time do you waste in meetings?
how much time do you waste in meetings?
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coping with Covid: the hare and the tortoise
coping with Covid: the hare and the tortoise
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digging deep – how to manage internal sewer flooding
digging deep – how to manage internal sewer flooding
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effective meeting management for virtual teams
effective meeting management for virtual teams
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plugging the security gap – how to establish a security culture for home working
plugging the security gap – how to establish a security culture for home working
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dark stores – a bright spot in retail’s dark night?
dark stores – a bright spot in retail’s dark night?
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crisis mentality – when keeping your head above water is business as usual
crisis mentality – when keeping your head above water is business as usual
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brave new world – how to realise the benefits of investment in technology from day one
brave new world – how to realise the benefits of investment in technology from day one
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community retailers provide a lifeline in a crisis
community retailers provide a lifeline in a crisis
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putting passengers first programme – a lofty ambition, how will it work in practice?
putting passengers first programme – a lofty ambition, how will it work in practice?
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four ways to empower teams and unlock potential
four ways to empower teams and unlock potential
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post christmas trading analysis – worst year ever, so now what?
post christmas trading analysis – worst year ever, so now what?
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for some retailers, 2020 will be the final curtain call
for some retailers, 2020 will be the final curtain call
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christmas trading predictions in grocery sector
christmas trading predictions in grocery sector
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corporate lethargy: why comfort zones are a dangerous place to be
corporate lethargy: why comfort zones are a dangerous place to be
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from big box to small box retailing – what Boxpark can teach the high street
from big box to small box retailing – what Boxpark can teach the high street
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putting data to work: finding answers before you know the question
putting data to work: finding answers before you know the question
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football teams and water companies: closer than you think
football teams and water companies: closer than you think
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could you be sleepwalking towards corporate destruction?
could you be sleepwalking towards corporate destruction?
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opinion: people and technology must work together
opinion: people and technology must work together
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Featured
analysis: will new payment technologies really make life easier for customers?
analysis: will new payment technologies really make life easier for customers?
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STOP, collaborate and listen…
STOP, collaborate and listen…
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what Royal Mail can teach water companies
what Royal Mail can teach water companies
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who wants to be a CEO?
who wants to be a CEO?
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project managers vs line managers the ultimate derby match…
project managers vs line managers the ultimate derby match…
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how to create a resilient response to extreme events
how to create a resilient response to extreme events
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people power as valuable as data during holidays
people power as valuable as data during holidays
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how to avoid the obvious when making a change
how to avoid the obvious when making a change
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CIP - more than just an x-ray machine
CIP - more than just an x-ray machine
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desperately seeking simplicity – why frugal innovation could be the answer
desperately seeking simplicity – why frugal innovation could be the answer
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how do you kill innovation?
how do you kill innovation?
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Amazon Go – the end of the retail line?
Amazon Go – the end of the retail line?
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convenience stores: bucking the high-street downturn
convenience stores: bucking the high-street downturn
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nudge don’t shove – how to change behaviour
nudge don’t shove – how to change behaviour
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sustainable innovation – how to really impress Ofwat
sustainable innovation – how to really impress Ofwat
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what being a Global Leader in Consulting Means to Me
what being a Global Leader in Consulting Means to Me
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behind the scenes at a smash-hit transformation
behind the scenes at a smash-hit transformation
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how to create an environment of continuous change, learning and improvement
how to create an environment of continuous change, learning and improvement
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A bonfire of the regulations?
A bonfire of the regulations?
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are your teams ready to pick up the baton?
are your teams ready to pick up the baton?
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cracking the code on leadership, mobilisation & engagement
cracking the code on leadership, mobilisation & engagement
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bringing your ‘A’ game this holiday season
bringing your ‘A’ game this holiday season
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freeing the spirit – driving growth through innovation
freeing the spirit – driving growth through innovation
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the water company of 2030
the water company of 2030
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join the culture club – searching for an edge in retail
join the culture club – searching for an edge in retail
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have you got what it takes to redesign your operating model?
have you got what it takes to redesign your operating model?
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innovation in the water industry - how to get it right
innovation in the water industry - how to get it right
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under the spotlight: Amazon takes up residence on main street
under the spotlight: Amazon takes up residence on main street
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what U.S. retail can learn from Europe
what U.S. retail can learn from Europe
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today’s high street retailers need to be changeable
today’s high street retailers need to be changeable
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