Whether you need to transform your whole business or a small but vital part of it, working with us can make a big difference: fast. Not only to your bottom line, but also to everyone’s working life.

what we do

We offer five main services, all of which are interconnected and mutually reinforcing. Because complex challenges don’t fit neatly into boxes, and because everything we do is bespoke, we often combine elements from one or more of these areas of expertise – whatever it takes to rise to your challenges.

business transformation

Business transformation pulls in expertise from across our service spectrum. Using a systems thinking approach, it involves deep change across the entire organisation, harnessing the passion of your people and creating the space for everything to flow again.

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strategy execution

Working with you we’ll help to align your organisation, so that the thousands of decisions made by your people bring the strategy to life as part of everyone’s day job.

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operating model and organisation design

Our distinctive approach to operating model and organisation design will help you create a richer, more productive workplace, empowering your people to work together to deliver your strategy.

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operational excellence

Using lean thinking and our proprietary approach to sustainable change, we’ll help you make sure every part of the process between you and your customer is working as well as it can, restoring flow and building in resilience and sustainability.

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leadership development

We will equip your leaders, as individuals and teams, to lead with authenticity and courage, because bringing your best self to work holds the power to transform the way everyone works, creating the climate you need to deliver your strategy.

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what our clients say

eg latest

Our client is one of the world’s largest retailers. When it lost its number one spot in its home market, the new CEO called us in to help. He was seeking a consulting partner to help him address issues of rising costs and sluggish sales by designing and implementing a business transformation programme encompassing thousands of stores and the head office. Time was critical: change had to happen fast, and it had to last.

Proud to be part of the MCA Consulting Excellence scheme