Whether your heritage is in retail, technology or network operations, the odds are that your organisation has recently undergone an asset disposal or acquisition, a merger or outsourcing.  The pace of change in the telecommunications industry is exponential bringing into this picture of morphing organisations technical innovation, changing consumer profiles and a growing globalisation with innovation, capability and consumers coming from the East.

Many organisations in this environment are struggling to maintain their margins and find ways to reduce costs in their core operations whilst investing in growth areas of their business to exploit the pace of change around them.

Drawing on our expertise within organisation design, lean operational efficiency, strategy mapping and change management, we help our telecommunications clients to create low cost, customer centric organisations which are efficient and agile.

“In good times fortunes are made, in bad times empires are built”, words of wisdom from Charles Dunstone, Carphone Warehouse.  For more, please read our interview with Lynne Weedall, HR Director Best Buy Europe