Example 1
Client: Major UK Utilities Company

Following years of under investment our client, a major utilities provider, was struggling to maintain the standards of service expected by both its customers and the regulatory authorities. We were asked to help a new management team turn this situation around by leading a programme of work to drive process improvement whilst engaging the workforce to work in a new way. Find out how we are helping them towards a benefits target of between £7-10m.

Example 2
Client: Major Health Care Retailer

Our client, a health and beauty retailer, had recently been bought by a private equity firm and the commercial function had been tasked with finding operational efficiencies. This was set against a background where lobbying and trade-offs around processes was a recognised form of decision making, restricting the organisation's ability to drive actions from clear strategic direction. Find out how we helped them to identify potential cost savings equal to 33% of the Commercial Function cost and how we helped them to develop a Customer Led Operating Model.