Our client had set up a captive IT department in Bangalore in 2003 with a business case that expected engineering roles to move to India by early 2008. The programme was behind schedule for a number of reasons, including lack of trust on both sides, a highly UK centric programme and failure to engage the business in the changes that were needed. We were asked to help our client address the core issues preventing progress and help them get the programme back on track. Find out how we achieved this through the teams in the UK and India, finally establishing one team to take the business forward.