Example 1
Client: Leading Electrical Retailer

Despite increasing competition and declining margins, our client had an objective to double sales and triple profits in 3 years. This was against a background of staff discontent, a top-heavy structure in stores and poor leadership in the field.

We were asked to support the business to find a way to accelerate progress towards its financial objectives through a rollout of practical retail operations and service improvements and through fundamentally changing the culture of the organisation. Find out how we used our "hot housing" approach to achieve this, resulting in an additional £2.7m profit over the Christmas trading period.

Example 2
Client: Major Airport Retailer

Our client's retail revenues did not reflect their status as one of the world's largest airport operators. They asked Egremont to help them design and implement a methodology which would improve performance and deliver a top class retail experience within their airport terminals. They recognised that to do this they needed to improve skills and ways of working within their own teams to then enable them, with our help initially, to roll out an improvement programme with their retail partners. Find out how we helped them to change their culture to deliver huge change and ultimately improve top line performance within their retail partners.