Benchmarking and Organisation Design
Example 1
Client: Fashion retailer
Opportunity: to significantly reduce Head Office costs in the Buying and Merchandising function whilst changing the way they worked to minimise any risk to the business
How we helped:
- Developed and introduced a simplified range planning tool
- Introduced processes for improving accountability, communication and performance management
- Reduced buying time by 30%, ‘sign off’ time by 50% and number of meetings and preparation time by 30%
- Reduced Buying and Merchandising head count by 22%
Example 2
Client: Major high street retailer
Opportunity: to reduce the cost base of stores and Head Office to protect against margin erosion as a result of supermarkets driving down prices
How we helped:
- Launched re-engineering exercises across all major store activities and front end of supply chain to allow stores to reduce work and balance operations for maximum productivity
- Reviewed and reorganised stores, field and Head Office structures resulting in a 20% head count reduction in Head Office